— Is the kit hold refundable?

The kit hold is not a payment for the planning package materials, but a deposit on the in-stock home components themselves. The deposit effectively takes the home kit off the market and freezes the price of the kit for 6 months, which can be extended for 30 days at a time for up to a year.

Planning package materials are free proprietary resources sent only to those who have placed a hold on a kit with the sincere intention to purchase and build one of our homes.

As a matter of policy, deposits are not refundable. But if you find that you will not be able to finalize your kit purchase with us and return the planning package within 10 days of placing your hold, a partial refund may be granted. Note that we must receive the returned complete planning package within 10 days of your original hold date.